When products and interfaces are persuasive, engaging, and maybe even psychologically manipulative, they haven’t been designed with empathy. They’ve been designed to be so user-friendly that they take advantage of the user’s weaknesses.
Now, the constant tweaking of software creates a never ending design process, where every click is another piece of data to optimize.
Designers themselves, beholden to business interests that demand the most optimized, most persuasive version of something as opposed to the most useful and helpful for the user, have decreased agency.
讀完：August 31, 2017 at 03:51PM｜來源： https://www.fastcodesign.com/90138032/have-designers-lost-control-of-design